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Within the Greater Toronto Area**

Delivery charges are waived for orders $250 or more*. If the order is below the $250 minimum, a shipping fee will apply.

Please inquire with a Customer Service Representative at sales@talproducts.com for a quotation of shipping charges if you wish to order oversized or heavy items.

Local Pickup

When choosing local pickup. You will receive a confirmation email informing you when your products are ready for pickup.

Please bring a piece of ID when coming to pick up your purchase.

Outside the Greater Toronto Area

A delivery fee will apply for all orders outside of the GTA.

Please inquire with a Customer Service Representative at sales@talproducts.com for a quotation of shipping charges if you wish to order oversized or heavy items.

Outside of Ontario

Product will be shipped FedEx or Canada Post, regular shipping charges will apply. Or the option pre-paid/collect on the customer’s account at any courier.

Returns

Returns must first be authorized by a qualified Sales Representative by giving the reason for return. If we deem your return as acceptable due to manufacturer defect or shipping damage, we will arrange for pick-up of the product and issue a credit to your account. Items which are worn on the body such as safety boots, back support belts, etc. are exempted from this return policy. They are non-refundable. A 20% restocking fee will be applied to all items that are deemed non-defective. Items that are being returned as non-defective will have a 20% restocking fee and shipping back to our warehouse will be at the expense of the purchaser.

* Items which are oversized or extremely heavy do not apply to these guidelines; please inquire for any extra shipping costs on these items.

** Greater Toronto Area (GTA) qualifies as Toronto, North York, Etobicoke, Scarborough, Concord, Woodbridge, Brampton, and Mississauga.