If you wish to return or exchange the item, you must request a Return Merchandise Authorization from firstname.lastname@example.org within 30 days, stating the reason for the return.
We warranty all items shipped to be as described and free from defects. If the item is defective or not as described, we will pay the return shipping and either replace the product or issue a full refund at your discretion. Otherwise the customer will be responsible for shipping charges on cancelled orders.
Returned items must be in their original packaging and in re-sellable condition to be eligible for a full refund.